Thank you for shopping at Begonia! We strive to provide you with the best shopping experience possible. Please review our shipping and return policy outlined below:

Shipping Policy

Order Processing: All orders will be processed within 1-2 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the following business day.

Shipping Methods: We offer standard shipping options for all orders. Delivery times may vary depending on your location and the shipping method selected at checkout.

Shipping Rates: We offer free shipping to our domestic and international customers!

Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your order.

International Shipping Policy

Shipping Rates: International shipping rates will be calculated at checkout based on the weight of your order and its destination. Please note that customs duties, taxes, and fees may apply upon delivery, and these charges are the responsibility of the customer. We recommend checking with your local customs office for more information on potential fees.

Shipping Methods: We offer several international shipping options to suit your needs. The available methods will be displayed at checkout, and you can choose the option that best fits your preferences regarding speed and cost.

Delivery Time: Delivery times for international orders may vary depending on your location and the shipping method selected. Please note that customs clearance procedures in your country may also impact delivery times. We strive to provide accurate delivery estimates, but please understand that delays beyond our control may occur.

Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your order until it reaches its destination.

Restricted Countries: While we aim to serve customers worldwide, there may be certain countries or regions where we are unable to ship due to legal restrictions or logistical challenges. Currently, we serve customers only from India, USA and Canada. If your country is not available for shipping at checkout, we apologize for any inconvenience this may cause.

Customs Clearance: Please be aware that international orders may be subject to customs clearance procedures, which can cause delays beyond our control. We work diligently to ensure all necessary documentation accompanies your shipment to expedite the customs process, but we appreciate your patience and understanding during this time.

Return Policy

Damaged Items: We understand that sometimes items may arrive damaged during transit. If you receive a damaged item, please email us at info@begoniaboutiques.com within 2 days of receiving your order. Please include your order number and clear photographs of the damaged item(s) as proof.

Refund Process: Once we receive your email and assess the damage, we will provide you with instructions on how to return the damaged item(s). However, please note that instead of returning the item, you can also choose to provide evidence of the damage via email. Upon verification, we will issue a refund for the damaged item(s) to your original method of payment.

Non-Returnable Items: Please note that certain items may not be eligible for returns or refunds due to hygiene reasons, such as intimate apparel. Additionally, items marked as final sale are non-returnable.

Return Shipping: If you are required to return the damaged item(s) to us, we will provide you with a prepaid shipping label. Please use this label to return the item(s) to us within 14 days of receiving your return instructions.

If you have any further questions or concerns regarding our shipping and return policy, please don't hesitate to contact us at info@begoniaboutiques.com. Thank you for choosing Begonia!